Reference

How flalottery Handles Your Personal Information

When you open an account with us, we collect only what we need to verify your identity, process payments through PayPal, Venmo, or Play+, and keep your account secure.

Account data protectedPayPal, Venmo, Play+ payment privacyYour data rights honoredUS state law complianceDirect contact for requests
Explore the Lobby Read FAQ
flalottery How flalottery Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete it, or correct something in your account profile, our support team handles those requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account quickly.

Email Privacy Request Send a written data request to our privacy email. Include your registered email address and the specific action you need — access, correction, or deletion.
Live Chat Use the live chat window in your account dashboard. Our team can confirm what data we hold and walk you through submitting a formal request in real time.
Account Settings Some changes — like updating your contact email or linked PayPal handle — can be made directly inside account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We apply a few concrete practices to keep your data safe and limit how long we hold it. None of this is abstract — here is what actually happens on our side of the account.

Encryption at Rest and in Transit All account data — including your verified ID documents and linked PayPal or Venmo details — is encrypted both when stored and when transmitted between your device and our servers.
Cookie Controls in Your Browser Session and preference cookies can be cleared or blocked through your browser settings. Blocking functional cookies may affect wallet auto-selection and login state on mobile.
Retention and Deletion Schedule We keep account records for the period required by applicable state law. Once that window closes and your account is closed, personal data is deleted from our active systems.
Third-Party Processor Limits Payment processors like PayPal and Play+ receive only the data they need to complete your transaction. We do not share browsing history or gameplay data with them.

Common Questions About Your Privacy Rights

These are the questions we actually hear most often about data, cookies, and account privacy. If yours isn't here, live chat or our privacy email will get you a direct answer.

We collect your name, email, date of birth, and a government-issued ID. Device and session data is also logged to protect your account from unauthorized access.

We share only what each payment processor needs to complete your transaction. We do not send your gameplay history or browsing activity to any payment service.

Yes. Email our privacy team or use live chat with your registered email address. We will confirm receipt and respond within the timeframe required by your state's applicable law.

Submit a deletion request via email or live chat. We will process it after confirming your identity and verifying that no open balance or pending withdrawal remains on the account.

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — for example, whether you last used PayPal or Venmo. You can block them in your browser settings.

Retention periods follow applicable state law requirements. After that window passes and your account is closed, personal data is removed from our active systems and backups are purged on schedule.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoLegalAccountRegisterInfoKey West Bonanza

Related pages

flalottery United States flalottery Betting Glossary flalottery Login FAQ MLS Soccer Betting Lines